Online Dispute Resolution

The ODR platform ( is an official website managed by the European Commission to help consumers and traders resolve their disputes out-of-court.

If you have a complaint, or believe that we have not handled your complaint to your satisfaction, please contact us at [email protected] before sending a complaint through the ODR platform. At Buy Antique we take customer service very seriously and we adopt the highest standards when it comes to managing, responding to and resolving our customers' concerns.